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In addition to being one of China's most influential cities, Shanghai is also a bustling metropolis that offers expats state-of-the-art medical services. However, while spring is in full swing, a sudden outbreak of the COVID-19 pandemic has caught people by surprise. As part of this extraordinary period, many medical workers, government officials, volunteers, and neighborhood organizations perform their duties immediately and work tirelessly round the clock to ensure people's lives are not disrupted.

SinoUnited Health is always committed to offering "patient-first" medical services in a warm and friendly environment whenever possible. It has been observed that some patients with chronic diseases, feel overburdened and do not know how to access assistance, since they are unable to visit the hospital for follow-ups and medication refills during quarantine.

Dr. Yan Siyu of SinoUnited Health recalled a regular patient with hypertension who expressed his anxiety after his community was locked down during the recent grid screening. He was worried about his health if he ran out of medicine, Yan noted. "He reserved an online service with me. After checking his previous medical record and talking with him online, I prescribed some medicine. I also arranged drug delivery for the patient, who expressed gratitude," Yan said. Therefore, for those who need chronic disease management, they now offer reliable drug delivery services to help patients get through this special period.

Moreover, due to the containment of the pandemic, it may be challenging for many people to commute to medical institutions for treatment. Risk exposure may even prevent some of these patients from receiving prompt treatment. Given that, they now offer online video consultation services, including pre-consultation interventions, post-consultation follow-ups, and bilingual language services to deliver "high-quality medical care at your fingertips." With just a few clicks, you can schedule a video consultation online with experts from General Practice, Internal Medicine, Pediatrics, Surgery, Orthopedics, Gynecology, Dermatology, Eye clinic, ENT, and Psychiatry. Experts at SUH's virtual clinic are all the same as those at its offline clinics and are committed to providing you with a hassle-free, high-quality healthcare experience right on the spot.

In addition, the virtual clinic offers a variety of services, including medical follow-ups and prescriptions, medication guidance, and patient education. For those in need, SinoUnited Health offers offline clinics located at convenient locations around the city.

SinoUnited Health is there by your side to ignite a ray of hope wherever you are. To overcome all the obstacles placed along the journey, it will take courage, faith, endurance, and dogged determination. Even so, spring will come again soon with the concerted efforts of many parties.

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